Question 1

Do you work on contracts or per hour?

Accepted Answer

We work on a simple monthly agreement that covers your whole team, so you know exactly what IT costs each month. Everything is written in plain language, and we will talk you through the terms before you sign anything.

Question 2

What is included in a Free IT Review?

Accepted Answer

An independent assessment of your network security, backup status, Microsoft 365 licence efficiency and machine performance. You receive a clear, honest summary with actionable findings, yours to keep either way.

Question 3

How fast do you respond to urgent issues?

Accepted Answer

Our average critical-incident response across the Central Belt is under 15 minutes, and you speak directly to a qualified technician.

Question 4

Can you take over from our current IT provider?

Accepted Answer

Yes. We manage the whole handover, including the awkward conversations, and we never ask you to replace hardware that still works.

Question 5

Where is your team based?

Accepted Answer

Proudly based in Scotland's Central Belt, supporting businesses across Glasgow, Edinburgh, Stirling, Falkirk and Livingston.

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